{"product_id":"pre-order-approx-7-14-business-days-print-on-demand-effective-help-desk-specialist-skills-by-darril-gibson-9780789752406-zz-5b41b","title":"*PRE-ORDER, APPROX 7-14 BUSINESS DAYS, print-on-demand* Effective Help Desk Specialist Skills by Darril Gibson 9780789752406 [ZZ]","description":"\u003cp\u003eHardcover, Pearson\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThoroughly explains modern help desk support roles and all essential skill sets\u003c\/li\u003e\n\u003cli\u003eFully covers technical, security, and troubleshooting skills -- as well as crucial communications, writing, training, business, and personal skills\u003c\/li\u003e\n\u003cli\u003eHighly effective teaching, via proven pedagogical features: clear objectives and summaries, multiple choice review questions, exercises, projects, case studies, and more\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Scorpio Bookstore","offers":[{"title":"New","offer_id":43110821560379,"sku":"VR9XY3-6330","price":124.95,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0369\/1895\/1995\/files\/17673793096289N07ENE28DYBPRHPU2N8_ae9992e9-e9f3-4594-b4b7-cfc0cf1b5e6c.jpg?v=1784309846","url":"https:\/\/www.scorpiobookstore.com\/products\/pre-order-approx-7-14-business-days-print-on-demand-effective-help-desk-specialist-skills-by-darril-gibson-9780789752406-zz-5b41b","provider":"Scorpio Bookstore","version":"1.0","type":"link"}