WINTER 2022 JANUARY STORE HOURS | Passport Photo Available | Call: 416-747-7767 or TEXT 289-654-5330

Frequently Asked Questions

Frequently Asked Questions

When will my books get sold?

Used books sell on a first come, first sell basis. Books typically sell when the course is offered.

Can I take my books back?

Yes, anytime EXCEPT September, January, and May. Please notify us 1 day ahead so we can have it ready for pick up.

What happens if my books don’t sell?

We will contact you if there are any changes with the book demand. You can then decide if you would like it back or to be donated.

When can I pick up my CASH?

Anytime we are open, please bring your I.D. or you can request an E-transfer payout (see below)

You can wait for 1 or all of them to sell, it is up to you.

How do I request an E-transfer?

If you have filled out our contract form, every June of the following year, we will e-transfer you your balance if any.

You can request an e-transfer anytime that you have money to pick up online, text your request to 289-654-5330.

Confirm that you accept the $5 e-transfer fee/transaction and provide the same email address we have on file for you. (emailing or calling can be done as well, but we can respond to text message faster)

If you have autodeposit, the funds will be given to usually by end of day or as your bank receives it.

Otherwise, a code will be provided to you to enter.