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Additional ISBNs: 9780137831289, 9780137831098, 9780137831173, 9780137831203

A Guide to Business Communication

A concise, practical guide to writing effectively in the world of business. Impact will help readers build confidence and competence to speak in public, create and give oral presentations, handle a job interview, or run a meeting. It offers advice on writing, including letters, memos, and reports and specific strategies for attacking common business-writing problems. Its practical approach covers tips for collaboration and teamwork and contains explanations and exercises to give its users better results.