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*PRE-ORDER, APPROX 4-6 BUSINESS DAYS* The Joy of Conflict Resolution by Gary Harper 9780865715158 [ZZ]

*PRE-ORDER, APPROX 4-6 BUSINESS DAYS* The Joy of Conflict Resolution by Gary Harper 9780865715158 [ZZ]

$29.95
$29.95
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Transforming Victims, Villains and Heroes in the Workplace and at Home. Paperback, New Society Publishers

  • The book uses an easy conversational style using stories and humor to deal with a difficult subject.
  • The book will help readers better understand and resolve their conflicts through the memorable lens of the "drama triangle" of victims, villains and heroes.
  • The book is timely: the rate of change in the workplace has never been greater -- involving downsizing, mergers, cultural diversity and increased competition - and with such change comes conflict.
  • The book has three target audiences: leaders, managers and employees in organizations; mediators, teachers and trainers, consultants and personal coaches; and readers seeking help with personal relationships.